CAPITAL METAL FINISHING SERVICE AGREEMENT POLICY

  • PLATING QUALITY WILL COME OUT AS GOOD AS THE BASE METAL IS. IF THERE IS RUST, PITTING, DAMAGE OR IF THE PART IS NOT NEW, WE DO NOT GUARANTEE ALL IMPERFECTIONS WILL DISAPPEAR.

  • CMF-CAPITAL METAL FINISHING DOES NOT RECOMMEND NICKEL AND OR CHROME PLATING ALUMINUM PARTS AS THEY MAY CHIP OR FLAKE WITH TIME. WE DO RECOMMEND HIGH GRADE POLISH ON ALUMINUM PARTS.

  1. All walk-in orders require 1/2 of the invoice total to begin service.

  2. We do not accept personal checks or debit / credit cards for walk-in customers

    *Cash, money order or cashiers checks only.

  3. An EPA surcharge of 10% will be charged to all orders.

  4. CERTIFICATIONS -A $25 fee will be added to orders requiring a certification attached to invoice/po

  5. We charge a 5% convenience fee on Credit / Debit transactions for commercial / approved orders.

  6. ALL QUOTES ARE SUBJECT TO CHANGE UPON REVIEW AND APPROVAL OF CMF PRODUCTION MANAGER.

    *At times, when old plating is removed, underlying damage may be revealed and not accounted for in the initial quote.

  7. Capital Metal Finishing is not responsible for property left 30 days post the service completion date.

    *All items left on site for more than 30 days will result in the forfeit of ownership of the property to Capital Metal Finishing.

    *ANY ORDERS NOT COLLECTED 1 WEEK AFTER DAY OF COMPLETED SERVICES WILL RESULT IN A WEEKLY STORAGE FEE OF $10/WEEK.

  8. We are not responsible for any bushing bearings or any other parts left on the property not being serviced.

    SHIPPING & DELIVERY

  9. All orders shipped to CMF will require payment IN FULL before servicing begins.

  10. We charge a handling fee of $15 plus the cost of shipping.

  11. Upon receiving your SHIPPED order, you are required to check your items and sign off on the completed services.

  12. You have 24 hours from the delivery confirmation date to contact us about any grievances regarding parts or quality.

  13. It is your responsibility to check your order and inform us of any issues by email at cmfquote@gmail.com

  14. If we are not contacted within the 24 hour period, we will not be able to re-service the items and any re-servicing will be at the customers expense.